In a dropshipping business model, you promote products and provide an online storefront. When a customer places an order, you send the order to the dropshipper and inform customers the products are on the way. The rest of the physical fulfillment process is out of your hands. In some dropshipping agreements, you may also handle customer service, while the dropshipping service manages the physical goods and fulfillment.
The exact logistics of dropshipping depend on your arrangement, but typically the dropshipping process follows this general sequence:
Seller signs agreement with dropshipper.
Customer orders online.
Seller receives order.
Customer receives an order confirmation.
Seller forwards the order to dropshipper.
Dropshipper ships the order.
Customer receives their product.
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